Wednesday, February 12, 2025

Sibling Rivalry in Family Businesses: Navigating the Fault Lines

This article was first published in the Economic Times on  February 12, 2025. Co-author: Agarwal, Shailendra; 

https://economictimes.indiatimes.com/news/company/corporate-trends/sibling-rivalry-in-family-businesses-navigating-the-fault-lines/articleshow/118147295.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst

Family businesses, often celebrated for their resilience and commitment across generations, face unique challenges that are deeply intertwined with personal relationships. Among these challenges, sibling rivalries stand out as a recurring theme with far-reaching implications. Recent high-profile disputes, such as those involving the Lodha brothers and the Kalyani siblings, underscore the relevance of this issue in today’s business landscape. These conflicts highlight how sibling dynamics can impact not only business operations but also the emotional and strategic framework of family enterprises.

Sibling rivalries have been a persistent theme throughout history, from the mythological Mahabharata to modern-day corporate conflicts. Such rivalries often have deep roots in childhood dynamics, often exacerbated by declining values and modern pressures. These tensions, if left unchecked, can evolve into significant barriers to collaboration and growth within family businesses, jeopardizing succession planning and it’s long-term success, trust, and overall family and organizational health.

Tackling Sibling Rivalry in Family Businesses

Rivalries and conflicts cannot always be avoided. But when their ugly face begins to surface, their effective management requires addressing their underlying causes and implementing strategies to foster harmony. Sibling rivalries can be deeply ingrained and multifaceted, but thoughtful interventions and proactive measures can transform these challenges into opportunities for growth. Below are key approaches to mitigate these challenges:

Understanding the Roots of Rivalry: Sibling rivalry often originates from childhood experiences, where perceived favoritism or competition for parental approval creates emotional fault lines. These feelings can intensify in adulthood, especially in a business setting, where power dynamics and financial stakes amplify existing tensions. Recognizing these roots is essential for addressing the rivalry constructively.

Establishing Defined Roles and Governance Practices: Ambiguity in roles and decision-making processes often exacerbates sibling conflicts. Clearly delineating responsibilities within the business ensures transparency and minimizes misunderstandings. Implementing governance structures, such as family business boards and formal decision-making protocols, promotes accountability and fairness. These frameworks help shift the focus from personal rivalries to collective business goals.

Strengths-Based Collaboration: Acknowledging and leveraging each sibling’s unique strengths fosters mutual respect and cooperation. Publicly recognizing each other’s contributions can build trust and reduce competition. By working to complement rather than compete with one another, siblings can create a collaborative environment that enhances business performance and stability.

Prioritizing Communication: Miscommunication and assumptions are common sources of conflict. Open and structured communication channels are essential for resolving misunderstandings and fostering trust. Whether through regular meetings or facilitated discussions, prioritizing clear and respectful dialogue helps maintain healthy relationships.

Encouraging Shared Recognition and Vision: Siblings often seek individuality and acknowledgment, which can lead to competition. Sharing credit for successes and working toward a shared vision helps align goals and reduce tensions. A unified vision provides a common ground for siblings to focus on the long-term success of the family business.

Seeking Professional Mediation: When internal efforts fail to resolve conflicts, seeking external help from a neutral, professional mediator can be transformative. Mediators create a safe space for siblings to express grievances, facilitating constructive dialogue and resolution. Professional intervention ensures that deeply ingrained issues are addressed effectively, preserving both familial and business relationships.

Managing deep-rooted sibling dynamics is never easy, but it is possible. In some cases, like the Hinduja Group, the realization of the benefits of unity came at a significant cost—the death of the patriarch prompted the siblings to end disputes and collaborate. Conversely, families like the Godrej Group have proactively avoided disputes through transparent communication, defined responsibilities, and shared goals. Though challenging, addressing sibling rivalries early is worth the effort. Let’s not wait for a crisis to act.

Conclusion

As a childhood story goes, each finger on a hand may seem small and powerless on its own, but when they come together to form a fist, they become strong and unstoppable. In the same way, siblings working together can achieve greatness that, though not impossible, no individual effort could match. For family businesses, unity is not just an ideal; it is a necessity for enduring success.

In the ever-evolving landscape of family enterprises, the ability to rise above rivalry and collaborate effectively is what separates lasting legacies from lost opportunities. Family businesses that prioritize harmony and shared purpose will not only thrive but also set an example for generations to come.

Tuesday, January 14, 2025

Lessons from the Kalyani Feud: Business, Bonding, and Beyond

This article was first published in the Financial Express on January 14, 2025; 

https://www.financialexpress.com/business/industry-lessons-from-the-kalyani-feud-business-bonding-and-beyond-3715186/

Behind the dazzling success of family businesses lies an often-untold story—the story of tangled emotions, power struggles, and fractured relationships. While these enterprises drive economies and legacies, they can also unravel spectacularly when trust erodes and clarity falters. The recent Kalyani family feud reminds us that even the most illustrious dynasties are vulnerable to internal discord. It’s a cinematic tale of ambition and inheritance, but unlike Bollywood, there’s no guaranteed happy ending. Here’s what today’s family businesses must learn if they wish to avoid their own Shakespearean tragedy.

Simplify Ownership: Don’t Let Shares Become Shackles

If assets and shares are the kingdom, let there be no pretenders to the throne. Clearly defined ownership structures and a single, ironclad will are non-negotiable. The will’s existence, location, and witnesses must be transparent, even if its contents remain confidential. Think of it as writing the script to avoid future drama—the kind where the climax unfolds in courtrooms rather than boardrooms.

Professionalize the Company: Let Business, Not Battles, Define You

A family business must be a fortress, impervious to emotional storms. By bringing in non-family executives, independent directors, implementing strong governance, and creating a culture of accountability, the business can weather any familial discord. Think of this as hiring the best defense—not just for the company, but for the family’s dignity. After all, the world respects businesses that rise above personal feuds.

Don’t Pass Down the Baggage: Leave a Legacy, Not a Mess

The scars of one generation’s disputes can become the chains that bind the next. Messy inheritances and unresolved tensions drive away the very heirs who could lead the company into its future. Don’t make your children the custodians of your unfinished battles. If clarity eludes you, seek counsel from those who can guide you—before it’s too late.

Build Bonds Before Businesses: Family First, Always

What is a business empire worth if its architects are estranged? Strong family values and deep emotional bonds are the real bedrock of a legacy. Invest in open communication, shared values, and meaningful traditions. As one Hindi movie taught us, “Bade bade shehron mein chhoti chhoti baatein hoti rehti hain.” But let’s ensure those “chhoti chhoti baatein” (or even bigger ones) don’t snowball into public scandals.

Create a Playbook for Peace: Disputes Need Rules Too

Even the closest families clash. The key is to argue constructively. Pre-agreed mechanisms like family councils, mediators, or arbitration can transform battles into dialogues. Think of it as putting a referee on the field—someone who ensures the game doesn’t turn into a brawl. This simple step can prevent internal strife from spilling onto the streets (or the headlines).

Conclusion

Family businesses are a delicate dance between legacy and liability, love and loss. The Kalyani saga is a sobering reminder that the current generation of family business owners must put their house and business in order. As you reflect on the lessons above, remember: “You’ve got to hold on to what you’ve got, it doesn’t make a difference if we make it or not…” Those Bon Jovi lyrics remind us that what truly matters is holding on—to the business, yes, but more importantly, to each other.